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Frequently Asked Questions

Everything you need to know about translating subtitles with SubtitleTranslator. Can't find what you're looking for? Contact us at service@subtitletranslator.org

Getting Started

What does SubtitleTranslator do?
Upload an existing subtitle file, choose its source and target languages, and translate its text with AI. Review and edit the result before exporting. Original cue timings are retained; this file workflow does not transcribe audio or video.
How do I translate an SRT file?
Create an account, upload your file in the web translator, select the languages, and check the file. The page shows the required translation lines before you start. Once processing finishes, open the result to review, edit and export it.
Can I try it for free?
Yes. Free accounts receive 500 translated lines per calendar month. The homepage also includes a clearly labelled downloadable sample that does not require an account.

Files & Translation

Which file formats can I use?
The uploader accepts SRT, VTT, ASS, SUB and SBV files. The editor supports translated SRT, VTT and ASS export, plus bilingual SRT and VTT. Source-specific styling and metadata may not survive conversion; review the exported file in your player.
Can I create bilingual subtitles?
Yes. In the result editor, choose a bilingual export format. Each cue contains the original text and your edited translation, using the source timestamps.
How accurate are the translations?
AI can make mistakes in names, terminology, tone and meaning. Review every result before publishing, especially specialist content. The editor lets you correct translated text before export. We do not promise human-level accuracy or a fixed completion time.
What are the file and batch limits?
Each file can be up to 2 MB and 1000 subtitle cues. A batch can use up to 2500 translated lines across all selected target languages. Each submission allows up to five files and three target languages. Monthly allowance and batch limits both apply.

Usage & Your Data

How are translated lines counted?
One subtitle cue translated into one target language uses one line. A 100-cue file translated into three languages uses 300 lines. Each account includes 500 translated lines per calendar month. Allowances reset at the start of each UTC month and do not roll over.
What happens if a translation fails?
The server reserves the required lines before processing and refunds the allowance for failed jobs. Interrupted jobs are recovered when you return to your account or submit another batch after the recovery period. Successful target-language results still count toward usage.
What happens to uploaded subtitles?
Subtitle text is sent to the configured translation provider to process your request. Files and saved results remain associated with your account until deleted through the history workflow. Do not upload material you are not permitted to share with a translation provider. See the privacy policy for more detail.

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